Smart City Mortgages launches new website —mortgage help just got easier (and friendlier)

Buying a home in the UK is already complicated. Finding the right mortgage advice shouldn’t be. That’s why we’ve completely redesigned the Smart City Mortgages website — to make it faster, clearer, and more helpful. Here’s a quick overview of what’s new — and how it can help you.

1. A website that speaks your language

Whether you’re a first-time buyer or a seasoned landlord, navigating the UK mortgage system can be stressful — especially if English isn’t your first language.

That’s why our new website is fully available in six languages. You can read about mortgage options, book a consultation, or use our tools in English, Polish, Russian, Lithuanian, Hindi, and Chinese — not just through auto-translation, but with pages written by real people who understand your culture, needs and expectations.

TIP: Use the language switcher in the top right corner to choose your preferred version

2. Tools that actually help (without asking for a login)

We know you’re busy. That’s why we kept it simple. On the new Smart City Mortgages website, you’ll find:

• A 60-second mortgage calculator.
• Live chat via Whatsapp.
• A request for access to secure portal for uploading documents.

All tools work without needing to create an account — no passwords, no friction.

3. Tailored support — for real-life situations

We’ve helped over 900 families across the UK — many of them in complex situations:

• Visa or residence issues.
• Self-employment.
• Limited credit history.
• Buying with family or abroad.

With the new site, we’ve made it easier to find information based on your needs. You’ll find guides for first-time buyers, remortgaging, buy-to-let, and more — all written in clear, simple language.
Good to know. We’re not a chatbot or call centre. We’re a small team of real advisors — and we speak your language.

4. Mobile-friendly: designed for phones — because that’s where life happens

Our new design works seamlessly on mobile. Whether you’re on the train or on your lunch break, you can:

• Book a free consultation.
• Calculate your mortgage.
• Chat with an advisor.
• Read articles and FAQs.

5. Trust matters — and we don’t hide it

We’ve made it easier to see who we are and how we work:

• FCA-regulated since 2016.
• Real client reviews on Trustpilot and Google.
• Transparent fees — £995 for purchases, £495 for remortgages.

Transparent administration fees: Our typical fee is £995 for a purchase, £495 for a remortgage payable upon your mortgage application being approved and offered by the lender.

Occasionally our fee may differ depending on the complexity of your enquiry and circumstances, however this will be disclosed to you prior to proceeding with any application. 

No hidden costs. No surprises. Just advice you can understand.

6. Ready to get started?

Whether you’re just starting to think about buying — or already deep in the paperwork — our new website is here to make things easier, not harder. Explore the new site, try the tools, and book a free consultation whenever you’re ready.

• Help in 6 languages.
• Expert support for complex cases.
• No pressure, no obligation.

Check the Home page of our new website and book your free consultation.